TO USE THIS WEBSITE YOU MUST BE OVER 18. Cannabis seeds are sold as souvenirs and collectables only. Books are sold for educational purposes only. Germination and cultivation of cannabis seeds is illegal in many areas.

FAQ

Why don't you give "FREE" seeds with purchases?
Why do you stock so many seed banks? / Why not stock only elite seed banks?
Why do some seedbanks always have huge discounts 
How are goods and seeds Sent?
I have funds on my card but the payment will not go through.
Will Britcann appear on my bank statement if I pay by card?
I have made a Bank transfer how long will it take to arrive in your account?
What is the latest time that I can place an order an expect it to be dispatched the same day?
I have ordered something that isn't permitted in my country and it has been stopped by customs.
Why do some products have a re-order option?
Where do you ship to?


Why don't you give "FREE" seeds with purchases?

We know you're not stupid - so we are not going to treat you like you are. Everyone knows the cost of the "free" seeds is included in the price. Why be force pay more, for seeds you didn't even ask for? We let you buy what you WANT to buy at a reasonable price! 

There are only 4 cases when we would give out free seeds;

  • When it's seedbank mandated.
  • When it's our own brand seeds - as promotion, we take the cost as marketing.
  • To reward repeat and loyal customers.
  • As Prizes in competitions.

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Why do you stock so many seed banks? / Why not stock only elite seed banks?

 We believe that seed collecting should be for everyone. Some seed banks decide to take an elitist attitude and begin to exclude the better known seed banks. We believe this is the wrong approach and excludes new collectors and limits the community. We aim to provide a wide variety of genetics, whether you're a new or well experienced collector we aim to have something suitable.

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Why do some seed banks always have huge discounts?

We believe that seed collecting should be for everyone. Some seed banks are more suited to those starting to collect cannabis seeds - To help those starting out we sell these banks at a heavy discount.

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How are goods and seeds Sent?

All of our goods are dispatched either in a off white padded envelope or a box wrapped in brown tape. Neither our name nor the contents of the package is mentioned on the package. We put a return address on all UK order this speeds the return if they are not delivered.

I have funds on my card but the payment will not go through.

Firstly check all your details are correct including the correct billing address. Sometimes with international customers placing orders over £70 it is necessary to contact your bank and authorise the payment before the bank will release the funds

Will Britcann appear on my bank statement if I pay by card?

Any payment made via card on our site will show on your Statement as Brit Online Ltd

I have made a Bank transfer how long will it take to arrive in your account?

  • UK) If both your bank and our bank have signed up together for the faster payment service then a payment can be transferred the same working day. Until about 14:00 GMT. If not then it will take around 3 working days.
  • Non UK) Payment usually arrive within 5-7 working days. We do receive notification of funds being transferred but there is no confirmation of details until around the 5 working day.

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    What is the latest time that I can place an order an expect it to be dispatched the same day?

    As long as the goods are in stock any order received up until 15:00 GMT will be dispatched the same day. This applies Monday - Friday. All orders placed after this time and during the weekend will be dispatched on the following Monday.
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    I have ordered something that isn't permitted in my country and it has been stopped by customs.

    If the goods are returned to the UK, the goods will make their way back to us (this can take some time). Once they are received back we will contact you and you can either choose some different products or have a refund for the value of the order minus the shipping charges & other costs.
    If the goods are not released by customs unfortunately there is nothing that we can do. We are unable to advise on international law and you must confirm that the products that you are ordering are legal for you to import before you confirm the order. We will not accept any responsibility if you break your own countries laws.
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    Why do some products have a re-order option?

    Sometimes we don't have a product in stock, however we still want you to be able to get the seeds you want. re-order means that you will be sent your seeds when we receive the next delivery from the supplier (Usually 2-3 weeks). Please keep in mind this can take far longer to receive than seeds we have in stock.
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    Where do you ship to?

    We Ship to the UK and Europe.
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